http://www.fastcompany.com/subscr/111/open_no-satisfaction.html
How does this apply to homebuilding?
With homebuilding, as with any other form of enterprise, there is a need to constantly tweak and improve your processes. Homebuilders deal with a barrage of problems on a daily basis: weather, material shortages, unreliable labor, change orders, cost increases, governmental bureaucracy, and many, many more. Without a culture that emphasizes continuous improvement, our chances of long-term survival are less than our chances of developing ulcers, pulling our hair out, and going mad.
5 comments:
Is that a picture of Bill V. after a staff meeting?
That was a long article, with lots of words.
Toyota seems to have buy in from ALL levels of their company.
Yes, at Toyota the efforts of the managers seem to be in harmony with the efforts of their line workers. The long-term philosophy is instilled at all levels.
Similar to behavior base safety. Empower the people and you will get results.
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